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Edition cover

Reinventing Your Contact Center

  • Natalie L. Petouhoff,
  • Lisa M. Schwartz,
  • Lana M. Ruffins

April 7, 2006

publish date

??

physical format

272

pages

Publisher

  • Prentice Hall

External links

Goodreads

https://www.goodreads.com/book/show/487158

Librarything

https://www.librarything.com/work/487158

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  • Work cover

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