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Learning Points

  • Peter R. Garber

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Genres

  • Call centers
  • Customer services
  • Management
  • Problems, exercises
  • Quality control
  • Telecommunication
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About the author

  • Peter R. Garber

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    0 ratings · 29 works

Editions

  • Edition cover

    HRD Press, Inc.

    November 2004

  • Edition cover

    HRD Press

    2005

  • Edition cover

    HRD Press

    2005

  • Edition cover

    Pap/Cdr edition

    HRD Press, Inc.

    November 2004

Edition cover

Pap/Cdr edition

HRD Press, Inc.

November 2004

  • Edition cover

    HRD Press

    2007