This edition (3rd) provides "new or significantly improved coverage of the following topics: the downside of downsizing, profile of the 21st-century manaer, principles of total quality management (TQM), the Deming legacy, global skills for global managers, managing the foreign assignment cycle, managing cultural diversity, the Big Five personality dimensions, three ethical criteria for managers, general moral principles for global managers, trait/genetic components of job satisfaction, goal commitment, Covey's seven habits of highly effective people as an agenda for self-improvement, stepladder technique for avoiding social loafing, women politicians and socialized power, computer-aided decision making, collaborative computing, evolution of a team, research evidence of what self-managed teams actually do, videoconferencing and communication, common trouble signs for feedback systems, 360-degree performance reviews, managerial credibility, gender and leadership, charismatic leadership, organizational reengineering, new-style versus old-style organizations, the shape of tomorrow's organizations (hourglass, cluster, network), adaptive cultures, corporate vision and values, developing high-performance cultures, readiness for change, and learning organizations."--P. ix.