dowload free here Christian Grönroos "Service management and marketing" http://depositfiles.com/files/iuxptujyj part 2 http://depositfiles.com/files/1fo42vf28 part 1
Genres
- Customer services
- Service industries
- Marketing
- Management & management techniques
- Business & Economics
- Business / Economics / Finance
- Business/Economics
- Marketing - General
- Sales & Selling - Management
- Business & Economics / Sales & Selling
- Sales & Selling - General
- Dienstensector
- Dienstleistungsbetrieb
- Dienstleistung
- Dienstleistungssektor
- Klantgerichtheid
- Service à la clientèle
- Management
- Customer service
- Services
- Marketingmanagement
- Service industries, management
- Marketing, management
- Customer relations
- General
- Business & economics -> marketing -> principles of marketing
0
people already read
0
people are currently reading
15
people want to read
About the author
