Here are specific benchmark examples of how your company can put to use proven accommodation approaches that will have a positive impact on profitability, quality, and employee and customer relations. Case studies of some of America's leading corporations, including AT&T, Boeing, Federal Express, Bank of America, Digital Equipment, GE, IBM, Motorola, Wausau Insurance, Philip Morris, Texas Instruments, Marriott, Reynolds Metals, Sears, Roebuck, and many more.

Key Features model for implementing the ADA; numerous case studies, both businesses and rehabilitation organizations; discussion of AIDS in the workplace; extensive examples and listing of access technologies in the workplace; ADA Supervisor's Guide and disability awareness information.