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Process improvement and quality management in the retail industry

  • Chris Thomas,
  • Stephen George,
  • Arnold Weimerskirch

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Genres

  • Total quality management
  • Retail trade
  • Management
  • Detailhandel
  • Kwaliteitszorg
  • Ketenbeheer
  • Klantgerichtheid
  • Qualite? totale
  • Commerce de detail
  • Gestion
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About the authors

  • Chris Thomas

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    0 ratings · 63 works

  • Stephen George

    born 1948

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    0 ratings · 13 works

  • Arnold Weimerskirch

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Editions

  • Edition cover

    Wiley

    August 1, 2005