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Work cover

Simply better

  • T. P. Barwise

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Genres

  • Fidélisation de la clientèle
  • Kundenorientierung
  • Techniques d'évaluation
  • Marketingmanagement
  • Evaluation
  • Klantenbinding
  • Marketing
  • Wettbewerbsvorteil
  • Consommateurs
  • Satisfaction
  • Service à la clientèle
  • Consumer satisfaction
  • Satisfaction du consommateur
  • Unternehmen
  • Verbraucherzufriedenheit
  • Qualité du produit
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About the author

  • T. P. Barwise

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    0 ratings · 2 works

Editions

  • Edition cover

    Harvard Business School Press

    July 2004